To ensure ongoing satisfaction with your investment in Softrend software, all users are required to purchase maintenance and support with the software license as set out in your purchase agreement. In return, we provide you with tremendous value! You don’t have to purchase a separate Maintenance plan AND a Support plan. Softrend will provide you with an all-in-one plan that will keep you software current and provide you with the Support your company needs, all for one easy monthly payment! Instead of paying up-front for the year, you get to pay monthly out of cash flow. Keep the money in your bank where it belongs! Softrend Systems Inc. will provide your company with free update and upgrade releases as they become available as well as ten hours of free phone support monthly.
Our trained Support Team representatives are usually able to resolve most issues on the first call. However, any issue that can not be resolved within one-half hour will be passed on to our Advanced Support Team.